How to Fix, Recover Telegram – This Phone Number is Banned ?

We run a very large group (over 500 Users) of Telegram with our users for our other blog and suddenly one day, I got logged out and I could not log in. I was going crazy as I did not know what to do, I did every other research and finally was able to get it resolved in about 3 days. I was basically helpless on what to do, finally found the solution. In this article, will share how to recover your Telegram account or phone number, if you get similar error or get banned.

Issue – Logged out of Telegram, “This Phone Number is Banned”

Your Phone Number is Banned - Telegram

One day I was logged out suddenly and when I enter my phone number in the phone number field, I get the below error as you can see in screen shot that says ” This phone Number is Banned” and you only have two options, one is “Ok” and other is “help”. I was like lost on what to do.

On the desktop also you see something like the same as you can see in the article featured image.

If you click Ok, then nothing happens, but, if you click on Help, it opens an email. I was not sure, if that would work as it did not look like from Telegram. I was very suspicious, if some spam hit me. So, I did not email them right away.

Solution to fix ” This Phone Number is Banned” Telegram Message ?

The first and foremost thing you need to do is to email them after you hit help. It will have a weird email ID, do not worry. It is the real email ID. It shoulb be ” login@stel.com” is the email ID you need to use. It will auto populate the text of subject and have some phone related info in it. You can just hit submit or you can customize. I have added the below info telling that we run a large group, etc.

Banned Phone Number Telegram Recover Email

Once you send the email, you should hear back from them in about 24 hours. We got response in like 18 hours. I read online and it also says about 12 to 18 hours. You will get response from the same email ID : login@stel.com and it will say, it is unbanned, If you have not committed any spam issues. See below confirmation email from Telegram as well. It is a standard message that tells that your phone issued should be resolved. I was very impressed with the response.

Telegram Recovery Phone Number Banned

There are other options that are available as well and I reached them as well. You can use them too. See below.

Telegram Account Recover Phone Number Banned – Other Email, Twitter

They are very active on Twitter and you should send them a private or Direct message for their twitter account. Check https://twitter.com/smstelegram They have instructions here. You can check their website for complete options https://telegra.ph/Common-Login-Problems-03-12

Also, you can email their other two email IDs, that can also help you recover

  • recover@telegram.org
  • abuse@telegram.org

You can try the above two, if the first one does not work. Overall, I am happy with the response time.

What was your experience with the issue in Telegram ? Did you manage to fix it ?

45 thoughts on “How to Fix, Recover Telegram – This Phone Number is Banned ?”

  1. I’m trying to use my mobile phone number: +57 317 2470637
    But Telegram says it’s banned. Please help.

    App version: 8.1.2
    OS version: 15.0.1
    Locale: es_CO
    MNC: none

    please help me!!!!!

    Reply
  2. I’m trying to use my mobile phone number: 919488252037
    But Telegram says it’s banned. Please help.

    App version: 8.1.2 (24327)
    OS version: SDK 30
    Device Name: vivoV2111
    Locale: en

    Reply
  3. I’m trying to use my mobile phone number 0910326866 but telegram says it’s banned please help
    App version 6.2.1
    Is version 11.3.1
    Locale en-ET
    MNC none

    Reply
  4. I wrote them since 4 days near to 20 times but nobody is going to answer me. They ignore me and they don’t even let me take my files and documents etc. out of their cloud.

    Reply
  5. I’m trying to use my mobile phone number: 60167972336
    But Telegram says it’s banned. Please help.

    App version: 8.0.0(24061)
    OS version: SDK 22
    Device Name: VIPRO P20VIPRO P20
    Locale: en

    Reply
  6. I’m trying to use my mobile phone number: 93787692914
    But Telegram says it’s banned. Please help.

    App version: 8.0.0.1 (17890)
    OS version: SDK 21
    Device Name: samsungSM-N9005

    Reply
  7. I’m trying to use my mobile phone number: 917073375989
    But Telegram says it’s banned. Please help.

    App version: 7.8.2 (23767)
    OS version: SDK 29
    Device Name: vivoV2029
    Locale: en

    Reply
  8. Hi,
    I’m trying to use my mobile phone number: +18033103163. But Telegram says it’s banned. Please help.
    App version: 7.7.2 (22937)
    OS version: SDK 28
    Device Name: XiaomiMI 8
    Locale: zh (China)

    Reply
  9. I’m trying to use my mobile phone number: +212701091480
    But Telegram says it’s banned. Please help.

    App version: 5.15.3 (18745)
    OS version: SDK 25
    Device Name: samsungSM-J250F
    Locale: fr 

    Reply
  10. I’m trying to use my mobile phone number: 917579707526
    But Telegram says it’s banned. Please help.

    App version: 7.6.0 (22647)
    OS version: SDK 29
    Device Name: OPPOCPH2001
    Locale: en help me 😭😭😭😭

    Reply
  11. Ok, so I was banned yesterday from TG. I followed all the instructions on how to get unbanned. I sent them a message. They replied me. But the person was so rude. I told them I’m an admin in a large TG group and the guy blatantly called me a liar. I wrote back asking them to investigate the matter he was saying my the TG group should right to their support on TG app. I mean is that how it’s done? He was even asking where I am from. What has that got to do with the issue on ground?

    Reply
  12. hey i need your help i try to open my telegram account but is show me another things to be honest i don’t understand and i don’t know how to do please help me i need the direction when i pout my number this is the message’s show he says your phone number is banned

    Reply
  13. Thank you so much 🥰 for your important information.I did that about two weeks ago. Now i remember and Try to enter to the Telegram My number is opened …..👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍but my contact and my groups and chats ,chanel not existing ,,,,but it doesnt matter…. important thing is my number is opened ….now i am very happy. I cant explain my feelings now because this number had my sweetest memories 😅 THANK YOU AGAIN ! Good luck to your work ….Never Stop Helping People👍🤜🤛

    Sincerely
    User😄

    Reply
      • Sir
        My telegram account is banded please I am not do again mis bahabir again please unban my acount my numbers is 9470746258
        Thanks

        Reply
    • I’m trying to use my mobile phone number: 855977986909
      But Telegram says it’s banned. Please help.

      App version: 7.6.0 (22647)
      OS version: SDK 29
      Device Name: realmeRMX2189
      Locale: en

      Reply
  14. I’m trying to use my mobile phone number: 251919243477
    But Telegram says it’s banned. Please help.

    App version: 1.9.4 (108741)
    OS version: SDK 27
    Device Name: INFINIX MOBILITY LIMITEDInfinix X606C
    Locale: en

    Reply
  15. I’m trying to use my mobile phone number: 919461546323
    But Telegram says it’s banned. Please help.

    App version: 7.0.1 (20657)
    OS version: SDK 28
    Device Name: OPPOCPH1938
    Locale: en

    Reply
  16. ok, i’m going to try recover@telegram.org in another attempt to remove ban from my telephone number.
    i was banned some 3 years ago for no reason after only couple of days of using the service. i tried writing to abuse@ email, tried using contact form on telegram website, anything else but twitter. and i got absolutely no reply.
    i cannot even imagine the reason of being SO heavily blacklisted and ignored. so far i am banned forever, the response time is 3 years.

    Reply
      • I’m trying to use my mobile phone number: 917073375989
        But Telegram says it’s banned.
        Hello

        I m tried to write to few other channels.
        Like your twitter, others emails.we run a large and group and I am the.

        Owner.we use to help users.

        I have not used it to send .and spam massage or anything as sum .

        Only use it for groups and community with users

        Please help
        App version: 7.8.2 (23767)
        OS version: SDK 29
        Device Name: vivoV2029
        Locale: en

        Reply

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