How to Fix, Recover Telegram – This Phone Number is Banned ?

We run a very large group (over 500 Users) of Telegram with our users for our other blog and suddenly one day, I got logged out and I could not log in. I was going crazy as I did not know what to do, I did every other research and finally was able to get it resolved in about 3 days. I was basically helpless on what to do, finally found the solution. In this article, will share how to recover your Telegram account or phone number, if you get similar error or get banned.

Issue – Logged out of Telegram, “This Phone Number is Banned”

Your Phone Number is Banned - Telegram

One day I was logged out suddenly and when I enter my phone number in the phone number field, I get the below error as you can see in screen shot that says ” This phone Number is Banned” and you only have two options, one is “Ok” and other is “help”. I was like lost on what to do.

On the desktop also you see something like the same as you can see in the article featured image.

If you click Ok, then nothing happens, but, if you click on Help, it opens an email. I was not sure, if that would work as it did not look like from Telegram. I was very suspicious, if some spam hit me. So, I did not email them right away.

Solution to fix ” This Phone Number is Banned” Telegram Message ?

The first and foremost thing you need to do is to email them after you hit help. It will have a weird email ID, do not worry. It is the real email ID. It shoulb be ”” is the email ID you need to use. It will auto populate the text of subject and have some phone related info in it. You can just hit submit or you can customize. I have added the below info telling that we run a large group, etc.

Banned Phone Number Telegram Recover Email

Once you send the email, you should hear back from them in about 24 hours. We got response in like 18 hours. I read online and it also says about 12 to 18 hours. You will get response from the same email ID : and it will say, it is unbanned, If you have not committed any spam issues. See below confirmation email from Telegram as well. It is a standard message that tells that your phone issued should be resolved. I was very impressed with the response.

Telegram Recovery Phone Number Banned

There are other options that are available as well and I reached them as well. You can use them too. See below.

Telegram Account Recover Phone Number Banned – Other Email, Twitter

They are very active on Twitter and you should send them a private or Direct message for their twitter account. Check They have instructions here. You can check their website for complete options

Also, you can email their other two email IDs, that can also help you recover


You can try the above two, if the first one does not work. Overall, I am happy with the response time.

What was your experience with the issue in Telegram ? Did you manage to fix it ?

231 thoughts on “How to Fix, Recover Telegram – This Phone Number is Banned ?”

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  4. Please It can take sometime to reply and resolve your problem. If your account was banned for an invalid reason, it will be removed and your account restored or unban. my account number is 91 9364207637.please unbanned my number

  5. Bonjour chers responsables,
    Mon compte télégramme a un souci. Lorsque j’essaye de me connecter sur le compte, ça écrit : le numéro est banni. Et j’aimerais que vous m’aider à ce que mon compte marche.
    Mon numéro est +22961817057

  6. Dear sir/madam
    My telegram number is banned please unbanned my number is 91+9665175162 please unbanned my number
    Thank you

  7. I’m trying to use my mobile phone number: 2348146314870
    But Telegram says it’s banned. Please help.

    App version: 9.0.2 (28082)
    OS version: SDK 31
    Device Name: HMD GlobalNokia G10
    Locale: en

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