* CMH is a famous hospital in Bangalore, located in Indira Nagar. Its in fact a landmark in the area. Its located beside Old Madras Road and can be reached by 80 Feet road, just opposite to the Metro Railway station.
* It’s quite an old hospital, which runs with missionary principles and the biggest thing to notice is, it’s not commercially inclined but still offers Multi Speciality Hospital services.
* It’s a go to hospital for all the tenants near by. People from Upper Middle Class and some times Rich class also depend on it.
* The fees in the hospital are quite reasonable for the life style in Bangalore. An Out Patient consultation charge is Rs 200 for the first visit and Rs 150 for the subsequent visits. My experience with other Hospitals and Doctors in Commercial Clinics was that they charge between Rs 300 – Rs 500 for one consultation. Some of them hardly devote 3 mins for this amount. Interesting thing to notice is that many expensive Doctors who charge more outside, also serve in this Hospital for a nominal charge.
* My experiences:
1) My wife had an elbow injury at home. With the suggestion from the Doctor in our lane, we rushed to CMH – Emergency service at 8PM in the night. The Doctor in charge was very good. He attended us promptly and with in next 10 mins, X-ray was taken and the Orthopaedic doctor with in the Hospital, was informed immediately. Interestingly we need not wait for the X-ray report and observed that they were discussing through phone and the LAN network and a software to observe the X-ray scan. The specialist came down for us, after going through the X-ray scan, confirmed us not to worry about anything as there was no fracture. He did a bare minimum treatment of applying a band around the injury, gave suggestions and informed us that there’s no medication required at all and the pain would subside gradually. My wife couldn’t believe it and was asking for at least pain killers to alleviate the pain. But the Doctor negated and assured us that one should have patience and the body needs some time to cure such injuries on its own. If the pain doesn’t come down in next two days, he said that we could visit him in OPD.
We left the Hospital in a short while and the next day, well wishers suggested many options. One of them was to consult a Physiotherapist. Googled for one and found a near by address and they also suggested to go with CMH Doctor’s advise, as sometimes Physiotherapy might work against and should be done with due diligence. And thankfully, the things happened as the CMH Doctor said and with in a week, my wife could recover fully from the injury without medication !!!
We were very thankful to CMH and the Doctors.
2) Recently our son (2 years old) who never had pro-longed fever, which lasted for more than 2 days, had a recurring fever. We initially tried our miracle medicine P-125, which was very effective for him till then, but observed that the fever was coming back and forth. After 2 days, consulted our regular pediatrician, and she suggested to continue P-125 and use Meftal-P, if the temperature goes beyond 101. We were very hopeful about these but upon using these, the temperature was coming down but as their power diminishes, it was piling up again. Fortunately he didn’t have any other symptoms like vomiting, lethargy, giddiness, cold and cough. The fever was turning into a mystery for us. Again consulted our regular Doctor and she advised us to alternately give P-125 and Meftal-P till the fever comes down. Still the pattern was same and we got worried on the 5th day. As our Doctor was not accessible, we had decided to take him to a Hospital. Then the confusion started whether to go with CMH or a well-known commercial Multi-Speciality Hospital in the city. We enquired with the neighbors in our Apartment Complex and they all suggested, CMH.
We went into CMH-OPD, without having any clue about Dr. Veerabhadra Mallad, consulted him. Doctor suggested few tests and also advised to get him admitted for a close monitoring. We did so, all the tests came normal, Doctor started first level antibiotics but the pattern didn’t change. It was 7th day and we were very much worried. Doctor suggested few more tests to rule out Malaria, Typhoid and those tests also came normal. He was daily visiting our ward, patiently listened and answered all our queries. He explained us that he is trying his best to give minimum medicine and at the same time diagnosing the fever. Finally on the 7th day, he moved with the next level antibiotics and prescribed Piptaz, which was immediately effective and the fever went away by next day. Doctor was also happy and he suggested to finish the course of Piptaz. And after next couple of days, we got discharged.
We had opted for a Private Ward. Most of the Sisters(Staff Nurse) were also very cooperative. Housekeeping and cleanliness could have been better but definitely manageable. We had insurance, the admission and the cash-less facility were all very smooth, as there’s an Insurance desk, probably covering all types of Insurance Companies. The discharge process also didn’t have any issues, although we had kept a constant watch and tracked our file continuously to ensure that the exit happens by noon. As it was mentioned that people with Insurance can be discharged by 12 Noon only. Finally observed that the charges for one week, were reasonable.
* There’s a Canteen with in the Hospital premises and offers hygienic food. We didn’t have to look for an alternative.
* 2D Echo test, is done by Narayana Hrudayalaya centre with in the premises but their charges are separate.
* The security guards was not very strict, understood the emotions of the attendants and acted promptly. In couple of instances, it was heartening to see that some fellow attendants were arguing with the Security, doing their duty.
* Some housekeeping staff, seemed to be working mechanically, possibly could be due to their low wages. Don’t have any idea about their wages but could read from their faces.
* One noble thing that we noticed was that the lift operating men were mostly physically challenged and were very cordial and seemed very happy. Definitely a commendable decision by the Management.
* There’ a Medical pharmacy (Kisna Pharma) just opposite to the Hospital main gate. If some medicine is not available in the CMH’s pharmacy, it would be most likely be available in Kisna Pharma, which is well run by a bunch of youngsters.
* The parking guys were fully attentive and ensure that one need not worry about their vehicle.
* Another interesting thing, there’s a second gate to the Hospital which is opposite to the Canteen. There are two bus stops to the Hospital and this second gate is close by to one of them, on the 80-ft road.
* Interestingly there was an Inspection too and the team collected the feedback about the facilities. Overall, we were impressed with CMH and really appreciate the medical service. It may not be offering the best of the best medical services but definitely is quite good-by any standards. Thank you very much !!!